Chain hoist operator mounted between the hoods of two Raynor rolling steel doors
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24/7 emergency repair

Door operator and garage door opener repair

We repair and replace garage door openers and commercial door operators: hoist, trolley and jackshaft operators on commercial doors, and chain-drive, belt-drive and side-mount openers on home garage doors. Any make, including ones we didn't install.

What is the door doing?

The door starts down and comes back up, or it will not close under power at all.

Photo eyes out of lineSensing edge faultClose limit or force setting

What we do Get the opening closed and locked first, by hand if we have to, then fix the safety device or setting that stopped it.

Building open? Call now, any hour
Nights, weekends and holidays, our emergency line is answered.425-776-5162

What we repair

Six parts do the work on a door operator

A commercial operator and a home garage door opener have the same six. Pick a number to see what goes wrong and what we do about it.

OPEN CLOSED CLEAR OPENING FRONT, JACKSHAFT OPERATOR TROLLEY RAIL MOTOR RELEASE DOOR TRACK DOOR PHOTO EYE SIDE, TROLLEY OPERATOR NOT TO SCALE
1

Motor and gearbox

An electric motor and a gear reducer turn the door shaft or pull a trolley along a rail. On a commercial operator a brake holds the door where it stops. Heat, age and a door that is out of balance wear them out.

Call 425-776-5162
  • Motors that hum or trip out
  • Stripped gears and worn bearings
  • Brakes that slip or drag
  • Replacement operators and openers
Raynor ControlHoist commercial door operator, shown beside a fire station with glass sectional doorsGarage door opener remote clipped to a car visor
Not our door? We fix it anyway.

Repair comes first

Most operators and openers can be repaired

A limit switch, a photo eye, a gear or a circuit board can be replaced without replacing the whole unit. Our technicians find the fault, then give you the repair and the replacement options, commercial operator or home opener.

Usually a repairFix it

  • Photo eyes, sensing edges and wiring
  • Limit switches and travel settings
  • Gears, chains, belts and sprockets
  • Control stations, remotes and keypads
  • A circuit board or a brake

Time for a new operatorReplace it

  • Parts no longer made for it
  • A burned-out motor on an old unit
  • No photo eyes or safety reverse
  • The door now runs more often than it was built for
  • Any make of operator or opener
  • Commercial and home
  • 24/7 emergency repair

New operators and openers

New commercial operators and home garage door openers

We carry Raynor commercial operators and automatic garage door openers for homes, and can get most other brands. We recommend a system for the door and install it to the manufacturer's specifications.

Maintenance: regular service checks the limits, the safety devices and the balance of the door before a worn operator turns into an emergency call.

Commercial door maintenance

Straight answers

Operator and opener questions we hear most

Not on the list? Call and ask. A person answers.

Call 425-776-5162
The door is stuck open and the operator will not close it. What now?

Call 425-776-5162. The line is answered 24 hours a day, and an on-call technician can come out nights, weekends and holidays. We get the opening closed and secured first, then repair the operator.

Do you repair operators and openers you didn't install?

Yes. We repair commercial door operators and home garage door openers of any make, including ones another company put in.

Should we repair the operator or replace it?

Often a repair is enough: a limit switch, a photo eye, a gear or a board. Our technicians find the fault and give you both options. When parts are no longer made or the motor is worn out, a new operator is the better value.

The opener strains and the door barely moves. Is it the opener?

Usually it is the door. With a broken spring, the opener is lifting the full weight of the door. Stop running it and call. We replace the spring, balance the door and then test the opener.

Which home garage door openers do you install?

Chain-drive, belt-drive and side-mount jackshaft openers, with remotes and keyless entry pads. Ask about an emergency battery backup for when the power goes out. See residential garage doors.

Operator and opener service near you

Out of Mountlake Terrace, across King and Snohomish Counties.

A door that won't close can't wait until morning

A break-in, a vehicle through the grille, a dock door stuck open at closing time. Our phones are answered around the clock, and technicians are on call every night, weekend and holiday.

  1. Call 425-776-5162Tell us what happened and what kind of door it is.
  2. An on-call technician heads your wayAny hour, including weekends and holidays.
  3. The opening gets secured, then repairedIf the permanent fix needs parts, we close up the building first.
Call 425-776-5162
Specialty Door Service truck with ladders parked at a large rolling steel door24/7ON CALL!

Request service or an estimate

Urgent? Call first

Emergency? Call. Don't wait on a form.

425-776-5162

Answered 24 hours a day, weekends and holidays included.

A phone number or an email is all we need to reach you.

Photos of the door (optional)

Up to 3 photos or PDFs of the door or the opening. Photos help us give you an estimate.

We reply during office hours. For anything urgent, call.